Hi my name is Monika Mittal.i live Oak crest Iowa city Iowa. I booked a cab in this mor...

GetHuman1202195's customer service issue with Lyft from September 2018

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The issue in GetHuman1202195's own words
Hi my name is Monika Mittal.i live Oak crest Iowa city Iowa. I booked a cab in this morning because i was running late for my office.the cab suppose to come in *-* mins but he took ** mins.He came after i called him first he ask me for the location which is fine. Then he came it was weird because the minute i called him he starts driving otherwise he was going no where he was just standing.then finally he reached he dint even showed any gesture to saying sorry he is late or anything so finally i asked him how does it take so long to get here he is like i am sorry it took a while then he said he stopped by a cop.i politely asked him was it co-incident the minute I called you starts driving .All of a sudden he starts shouting on me he is like get of my car i didn't need you * dollar i don't care about if you complain about me you can do whatever you wanna do. I have no fear.He said i am cancelling your trip let me open door for you and kick you out from my car.He literally humiliate me in middle of the road and raise his voice.I was like i will complain about you for sure because first you come late then you didn't even showed a good behavior .so i start walking then he pulled his car near to me and stopped his car and said do complain about me be my guest and i don't care about your two dollar. i felt so humiliated because all thing was happen in the middle of the road . i am not sure whats wrong with him.I am polite person .*please let me know what you can do for me.*Thanks*Monika Mittal.
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Lyft

Customer service issue
Reported by GetHuman1202195
Sep 25th, 2018 - 2 mons ago
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Timeline
GetHuman1202195 started working on this issue
Sep 25th 5:35pm