I tried to pick up a passenger and my app said I was there. Although didn’t see her. I...

GetHuman-inkspot's customer service issue with Lyft from September 2018

22879 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-inkspot's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-inkspot's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-inkspot will want to follow the link below to head to their help center. We will check on GetHuman-inkspot later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-inkspot may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-inkspot's own words
I tried to pick up a passenger and my app said I was there. Although didn’t see her. I even pulled up the address in apple maps and it said I was there. It was a shared ride so after a time it said move on so I canceled ride. But then she called me like ** times even after I logged out of lyft app. How is that? Didn’t she see the ride was gone? And I had tried to get to where she was, I was where the pin was. I feel like she will rate me poorly but it was frustrating for both of us
GetHuman-inkspot did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-inkspot fixed the problem
We are waiting for GetHuman-inkspot to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-inkspot fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-inkspot
Sep 25th, 2018 - 4 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 22879 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-inkspot started working on this issue
Sep 25th, 2018 5:12pm