I tried to pick up a passenger and my app said I was there. Although didn’t see her. I...

GetHuman-inkspot's customer service issue with Lyft from September 2018

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The issue in GetHuman-inkspot's own words
I tried to pick up a passenger and my app said I was there. Although didn’t see her. I even pulled up the address in apple maps and it said I was there. It was a shared ride so after a time it said move on so I canceled ride. But then she called me like ** times even after I logged out of lyft app. How is that? Didn’t she see the ride was gone? And I had tried to get to where she was, I was where the pin was. I feel like she will rate me poorly but it was frustrating for both of us
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Customer service issue
Reported by GetHuman-inkspot
Sep 25th, 2018 - 2 mons ago
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GetHuman-inkspot started working on this issue
Sep 25th 5:12pm