I was given a Lyft driver whom didn't have a pass to access Fort Bragg where I work My...

GetHuman-tacaralo's customer service issue with Lyft from September 2018

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The issue in GetHuman-tacaralo's own words
I was given a Lyft driver whom didn't have a pass to access Fort Bragg where I work My bank statement says that I was charged for the ride and i just checked it and still see where it's pending. So on top of being late for work this morning i had to get another driver and I didn't take that ride either because it took too long to get to me so i didn't take that one either and was charged for it though I didn't take the ride. I'm highly upset because I'm being charged for two rides I didn't take and a cancellation fee when If my first driver would've had a pass to access Fort Bragg i wouldn't be going through this right now on top of not having a pass their kids were in the car as well this morning and none of this is fair to me.
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Customer service issue
Reported by GetHuman-tacaralo
Sep 24th, 2018 - 2 mons ago
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GetHuman-tacaralo started working on this issue
Sep 24th 8:35pm