Hi so I took a Lyft earlier today an my driver still has not ended my ride and she stat...

GetHuman-jjuliann's customer service issue with Lyft from September 2018

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The issue in GetHuman-jjuliann's own words
Hi so I took a Lyft earlier today an my driver still has not ended my ride and she stated after the second call asking her to end the ride that she was not a Lyft driver! I need help ASAP I have been dealing with this for the past ** hours while at work! On my app as well after the *nd after I called her the car completely disappeared from the map, though her face,name, car discription, tag, and my ride is still on my app. As well I’m really worried because everything that has occurred - when she was taking me to my distanation her god system went completely out and I was having to give her direction.
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Customer service issue
Reported by GetHuman-jjuliann
Sep 24th, 2018 - 2 mons ago
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GetHuman-jjuliann started working on this issue
Sep 24th 3:13am