I had requested a Lyft ride on September **, **** around with Jessica who drives a Red...

GetHuman-molano's customer service issue with Lyft from September 2018

1 view
 | 
22511 similar
 | 
0 following
Help with my Lyft issue
First: share to improve GetHuman-molano's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-molano's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-molano will want to follow the link below to head to their help center. We will check on GetHuman-molano later to make sure it's all set or try to help escalate.
The issue in GetHuman-molano's own words
I had requested a Lyft ride on September **, **** around with Jessica who drives a Red Toyota Prius. She was supposed to pick up a passenger whom I payed, for the ride. Before getting to the pick up station I call her to inform her that I was going to guide her to my direction because the GPS sends her to the wrong address. She had answer me very rudely and said she was driving around and she had another passager. I said well. Where you at. She responded around Chevron. I said well if you turn right as if your going towards freeway ** it's less than a minute . She then said well, I been driving around and I have another passager I am not picking you up. Sorry bye! Unfortunately I'd have her plate number but I sure have a history of the call she made and her phone number ************. I do hope I don't get charged and if I do i hope to get my refund. Because even if she was in the stop place. I called her to pick me up because she was not in the place and she refuse to go today's where I directed her.
GetHuman-molano did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-molano fixed the problem
We are waiting for GetHuman-molano to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Lyft email you?
This email address isn't valid
Follow this issue
See how GetHuman-molano fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-molano
Sep 23rd, 2018 - 2 mons ago
I have an issue with Lyft too
Not resolved
Seen by 1 customer so far
Similar issue to 22511 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-molano started working on this issue
Sep 23rd 2:05pm