Hello i tried to catch a ride today with your service and the guy i got did not follow...

GetHuman1185225's customer service issue with Lyft from September 2018

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The issue in GetHuman1185225's own words
Hello i tried to catch a ride today with your service and the guy i got did not follow directions at all i am on Dwight Crescent Berkley he went on Dwight Way i called him and exactly where to i am disable ans was standing outside for a good * min and he never picked me up and now it says im getting charged *$ i would like a refund and i would not like this driver ever again i even texted and heard nothing back and called and no answer the *nd and *rd time i did not get the license plate number this time but he was suppose to pick me up *** Dwight Crescent Berkley and drop me off at **** universe ave Berkeley
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Lyft

Customer service issue
Reported by GetHuman1185225
Sep 22nd, 2018 - 3 mons ago
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Timeline
GetHuman1185225 started working on this issue
Sep 22nd 10:18pm