I have already written * emails and have received NO help whatsoever. LYFT customer se...

GetHuman-lisabvcm's customer service issue with Lyft from September 2018

Help with my Lyft issue
The issue in GetHuman-lisabvcm's own words
I have already written * emails and have received NO help whatsoever. LYFT customer service is horrible and I wish my friend had NEVER purchased TWO, of which I only received ONE, LYFT gifts!!! This is no acceptable AT all and I am furious at this point but no one seems to care that I had to walk * miles in the *** degree Vegas heat yesterday to get home from my Oncologist appointment, yes I have colon cancer, because the LYFT app would not accept my free credits so I could get a ride. Everyone told me not to change from UBER but my friend uses LYFT , when it's an absolute emergency, and that's why I downloaded the app to redeem the gift cards she sent me. Her account was charged for $**, * $** each cards of which I only received ONE and redeemed it for my ride TO the doctor for a charge of $** something then I added a $* tip which was charged to my credit card. Now I just waited on hold for ** minutes and when an agent came on the line I got out one sentence from my mouth and the call dropped. Are you kidding me?!? IS THIS REALLY happening??? No wonder everyone I know uses UBER. UNBELIEVABLE!!! I don't want a freaking email reply... I WANT to talk to a human being. DOES LYFT have any of those?*Lisa Bellard****-***-****
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Customer service issue
Reported by GetHuman-lisabvcm
Sep 22nd, 2018 - 4 mons ago
I have an issue with Lyft too
Seen by 1 customer so far
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GetHuman-lisabvcm started working on this issue
Sep 22nd, 2018 3:55pm
GetHuman-lisabvcm indicated the issue is not fixed yet.
Sep 22nd, 2018 3:57pm