Today a LYFT charge appeared on my checking account for $**.**. The charge says "Purcha...
GetHuman-thedaven's customer service issue with Lyft from October 2018
Help with my Lyft issue
First: share to improve GetHuman-thedaven's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-thedaven's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-thedaven will want to follow the link below to head to their help center. We will check on GetHuman-thedaven later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-thedaven may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-thedaven's own words
Today a LYFT charge appeared on my checking account for $**.**. The charge says "Purchase LYFT *PEND SAN FRANCISCO CARD ****" I did not use LYFT today. I'm living in Atlanta, GA. This is a bogus charge. Please credit my account. This happened two weeks ago as well and I had to report fraud to my bank and was given a temporary ATM card ending in those numbers. I'm very unhappy about these charges and will probably use UBER in the future.
GetHuman-thedaven did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-thedaven fixed the problem
We are waiting for GetHuman-thedaven to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.