My name is Brittni Rhodes, I tried to get a ride today around *pm EST in Orlando, FL an...

GetHuman-rhodesbr's customer service issue with Lyft from September 2018

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The issue in GetHuman-rhodesbr's own words
My name is Brittni Rhodes, I tried to get a ride today around *pm EST in Orlando, FL and I am not pleased with the service I received from your driver today, Jobanny, as well as your fee you charged me. One, Jobanny could not speak very good English, so it was very difficult and hard to communicate with him where I was at, when he arrived at pick up location. Two, he had me waiting pass two minutes before I cancelled my ride. I tried to get another driver, but I was given Jobanny again, and once I cancelled that ride, your organization tried to charged me another $*.**. *If I am charged $**.**, for cancelling rides I did not receive, I will be deleting my account with you and giving you bad reviews to all those that ask.
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Customer service issue
Reported by GetHuman-rhodesbr
Sep 21st, 2018 - 6 mons ago
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GetHuman-rhodesbr started working on this issue
Sep 21st, 2018 12:31am