I ordered a Lyft, the driver came to my apt. complex but parked * entrances away, which...

GetHuman1160918's customer service issue with Lyft from September 2018

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The issue in GetHuman1160918's own words
I ordered a Lyft, the driver came to my apt. complex but parked * entrances away, which no other driver has ever done. I called him * times with no answer. He finally answered on the *th time and I stated you are here but you need to come to the *rd entrance. He said "not my problem, and hung up on me and left". My address is **** Hillcrest KCMO ***** Phone * ***-***-**** Velissa Robinson. His name was Allan driving a White Kia. I need to hear back from somebody from your company about this. Very unprofessional and now im waiting on another ride and I am going to be late to work! I believe I deserve a free lyft for this issue.
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Lyft

Customer service issue
Reported by GetHuman1160918
Sep 18th, 2018 - 6 mons ago
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Timeline
GetHuman1160918 started working on this issue
Sep 18th, 2018 4:19pm