I picked up a Lyft customer last night. I put her address in and things seemed fine unt...

GetHuman1155710's customer service issue with Lyft from September 2018

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The issue in GetHuman1155710's own words
I picked up a Lyft customer last night. I put her address in and things seemed fine until we made another stop. She had to pick up her child which she did and then we drove to her house. When I got there all of the information about the ride was gone No matter what I did I could not pull the screen back up to find the information She gave me $** cash and said I hope this covers it. I tried to call last night to find out what I should do there was a ** minute wait and she wanted to leave. What do I do in situations like this? I believe she may have canceled the ride after she got in the car which was the reason I could no longer find the information. I would appreciate it if you could figure out why that happened and is it possible that she canceled the ride after I picked her up. Thank you. **********

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Customer service issue
Reported by GetHuman1155710
Sep 17th, 2018 - 4 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 21296 others
0 customers following this


GetHuman1155710 started working on this issue
Sep 17th, 2018 5:10pm