I picked up my rental as scheduled on ******. But there were mechanical issues with the...

GetHuman-lorzbadz's customer service issue with Lyft from September 2018

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The issue in GetHuman-lorzbadz's own words
I picked up my rental as scheduled on ******. But there were mechanical issues with the car. So I contacted them and they scheduled me to exchange cars at *pm the following day. So I've already lost a day and a half to achieve my ** ride quota. Then after giving * ride and recieving a * dollar tip. The next day after I get car and myself ready to go to work. I turn on my app. and I'm deactivated because of some false allegation. So I only have * ride done ** more to go and its Saturday. So technically I have ** days to get my quota. But no response from my ** emails, texts. So monday comes and I personally go to them. And they said ok well we are sorry and we will start fresh today. Monday. So I do a few rides thinking I have plenty of time. And again I spend time getting waters in ice chest for riders getting myself and the car ready to go to work. And whamo I'm deactivated on again on Wednesday. They say for rental fees because I did not meet my ** ride quota. But I couldn't. Now here we are again Im deactivated. I wish I would be given the CHANCE to meet my quota. I have yet to be activated for a full week. This is not fair at all. I started working for lyft about a year ago. Unfortunately I was attacked in my car (not while working) but someone tried to kill me. Right around that same time I was diagnosed with breast cancer. So after therapy for the attack and two surgeries and radiation for the cancer I was ready and delighted to return to Lyft. I saved up for the *** deposit it took for the Express Drive Program and I find myself very frustrated.

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Lyft

Customer service issue
Reported by GetHuman-lorzbadz
Sep 16th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 21026 others
0 customers following this

Timeline

GetHuman-lorzbadz started working on this issue
Sep 16th, 2018 3:47am

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