I ordered a Lyft ride around * pm tonight and soon got a message that the driver was on...

GetHuman1145987's customer service issue with Lyft from September 2018

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The issue in GetHuman1145987's own words
I ordered a Lyft ride around * pm tonight and soon got a message that the driver was on the way, He never came. Instead I got a notice that he was at my address (he wasn't) and about to leave. I tried to call him but got only his voice mail and no callback. Then I got a notice that he had never left. But I did get charged for the ride which I did not get with him. I had to call another Lyft who did come and got me to my destination,**But I will not pay for two rides -- especially since the first guy never showed up and did not respond to my calls to communicate with him,. So you need too credit me for the $*.** that IU was charged for a ride with Mujtabal -- who never came. In contrast, Soleil was great.

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Customer service issue
Reported by GetHuman1145987
Sep 15th, 2018 - 4 years ago
Seen by 19 customers so far
Similar issue to 20879 others
0 customers following this
Items needed
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GetHuman1145987 started working on this issue
Sep 15th, 2018 3:05am
GetHuman1145987 indicated the issue is not fixed yet.
Sep 16th, 2018 10:44am