I ordered a Lyft ride around * pm tonight and soon got a message that the driver was on...

GetHuman1145987's customer service issue with Lyft from September 2018

15 views | 20879 similar | 0 following
Help with my Lyft issue
GetHuman1145987's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1145987 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1145987 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1145987's own words
I ordered a Lyft ride around * pm tonight and soon got a message that the driver was on the way, He never came. Instead I got a notice that he was at my address (he wasn't) and about to leave. I tried to call him but got only his voice mail and no callback. Then I got a notice that he had never left. But I did get charged for the ride which I did not get with him. I had to call another Lyft who did come and got me to my destination,**But I will not pay for two rides -- especially since the first guy never showed up and did not respond to my calls to communicate with him,. So you need too credit me for the $*.** that IU was charged for a ride with Mujtabal -- who never came. In contrast, Soleil was great.

GetHuman1145987 did not yet indicate what Lyft should do to make this right.

How GetHuman1145987 fixed the problem

We are waiting for GetHuman1145987 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1145987 fixes it.
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman1145987
Sep 15th, 2018 - 3 years ago
Fixed
Seen by 15 customers so far
Similar issue to 20879 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman1145987 started working on this issue
Sep 15th, 2018 3:05am
GetHuman1145987 indicated the issue is not fixed yet.
Sep 16th, 2018 10:44am

Change of Address? Free Concierge.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians