I was deactivated because an erroneous allegation of me drinking to pick up this guy. T...

GetHuman-astaylor's customer service issue with Lyft from September 2018

3 views | 20805 similar | 0 following
Help with my Lyft issue
GetHuman-astaylor's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-astaylor will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-astaylor can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Top Tip from another customer
If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman-astaylor's own words
I was deactivated because an erroneous allegation of me drinking to pick up this guy. This is the second time I was reported. I dont drink and would not drive drunk. Worked for rideshare * years. I cannot even find the way bill of the person who reported me because I never even picked him up. He left his pickup point and wanted me to find him. He asked me if I was drunk, I said no and he hung up on me. * minutes later, I was deactivated, which was final!*I know Lyft wants to help drivers too, but who do we turn to when allegations like these come up. We are out of our livelihood just because some people know how to deactivate drivers. I have driven for * decades and never, ever received a sobriety test. I work notes till * am sometimes and i do encounter people whose actions and attitudes are compromised. I'm friendly and contrary to what is reported, i am pretty safe. So why is the activation so quick. Shouldn't we have some proof that we r not like taking a sobriety test at the nearest police department? It would be up to us drivers if we want to be deactivated or not. All I am saying is give some drivers the benefit of the doubt since we are just helping others out and making a little bit of money at the same time.

GetHuman-astaylor did not yet indicate what Lyft should do to make this right.

How GetHuman-astaylor fixed the problem

We are waiting for GetHuman-astaylor to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-astaylor fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-astaylor
Sep 14th, 2018 - 4 years ago
Seen by 3 customers so far
Similar issue to 20805 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth


GetHuman-astaylor started working on this issue
Sep 14th, 2018 6:26pm
GetHuman-astaylor shared this issue with followers on Twitter
Sep 14th, 2018 6:31pm
GetHuman-astaylor indicated the issue is not fixed yet.
Sep 14th, 2018 6:32pm