*. I am a employee. Christina R. Terry. ***-***-****. My app stopped having the call me...

GetHuman1140880's customer service issue with Lyft from September 2018

Help with my Lyft issue
Top Tip from another customer
If you are having technical issues with your Sprint device then I suggest bringing the device into a store near you. You can use this locator to find the store - http://storelocator.sprint.com/locator/
The issue in GetHuman1140880's own words
*. I am a employee. Christina R. Terry. ***-***-****. My app stopped having the call me button on it. I uninstalled it and tried reinstalling it. It keeps saying pending. Email: *****@***.com. Soc Sec * ***-**-****. I need someone to call me on how to get this app set up again. I have $*** I've earned pending. I want to work Friday again. Also when I tried going offline it popped back on line twice and * rides came in. I let time run out. An hour before I quit for the day I started having problems. It affected my acceptance rate and I hope you will readjust it back to ** where it was. It is now at **. The rating didn't change. It actually went up. I'm grateful. Can you please call me so I can get this app on phone and have a call me button on it again. I had to write you cause I cant get through to you. YOU HAVE NO HUB HERE IN MINNEAPOLIS. * THANK YOU SO MUCH!*Christina R Terry****-***-****

GetHuman1140880 did not yet indicate what Lyft should do to make this right.

How GetHuman1140880 fixed the problem
I found going into GET HELP with this ride and pressing categories* press other go to bottom of screen and press purple button that says call or email. I havent tried it yet but up to now calling support was an option. Somehow on my app you deleted it off there. We need to be able to call you and not just email you. Something could be very important to talk to a live person. Thank you for asking!
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Lyft

Customer service issue
Reported by GetHuman1140880
Sep 14th, 2018 - 3 years ago
Fixed
GetHuman1140880 shared how to fix
Seen by 8 customers so far
Similar issue to 20697 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman1140880 started working on this issue
Sep 14th, 2018 1:31am
GetHuman1140880 confirmed the issue is fixed. Hooray!
Sep 15th, 2018 2:53am
GetHuman1140880 indicated the issue is not fixed yet.
Sep 15th, 2018 3:14am
GetHuman1140880 confirmed the issue is fixed. Hooray!
Sep 15th, 2018 10:52pm
GetHuman1140880 indicated the issue is not fixed yet.
Sep 15th, 2018 10:53pm

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