The Lyft driver passed my apartment & waited on the next block. I had a bunch of heavy...

GetHuman1045688's customer service issue with Lyft from August 2018

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The issue in GetHuman1045688's own words
The Lyft driver passed my apartment & waited on the next block. I had a bunch of heavy cases to put in the trunk & when I told him I couldn’t carry that far, he was rude and told me he is going to cancel my ride if I don’t walk a block. And then canceled my ride. **The lyft app then tried to find me new drivers switching every * minutes to a new driver (at least *-* drivers) and now I am late to work.**I want that driver who canceled a block from my apartment penalized. And I want some sort of Lyft compensation.
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Lyft

Customer service issue
Reported by GetHuman1045688
Aug 28th, 2018 - 3 mons ago
I have an issue with Lyft too
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GetHuman1045688 started working on this issue
Aug 28th 10:49am