This has not been resolved even though it was marked as fixed!

GetHuman1042876's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman1042876's own words
I noticed a charge on my credit card from Lyft that was not authorized. I need to find out who used it.. before I dispute the charges through my bank. **the transaction date shows Saturday, August **th. The charge is for $**.****please let me know what you need to do a search and help me with this matter.**Thank you.
i want the amt credited back to my account
i can call the bank and report this.. however* i wanted to see if you could help me first.
I have an issue with Lyft too
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Lyft

Customer service issue
Reported by GetHuman1042876
Aug 27th, 2018 - 4 mons ago
I have an issue with Lyft too
Fixed
Seen by 9 customers so far
Similar issue to 17573 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman1042876 started working on this issue
Aug 27th 6:29pm
GetHuman1042876 indicated the issue is not fixed yet.
Aug 28th 12:02am
GetHuman1042876 indicated the issue is not fixed yet.
Aug 28th 12:06am
GetHuman1042876 indicated the issue is not fixed yet.
Aug 29th 12:07am
GetHuman1042876 indicated the issue is not fixed yet.
Aug 29th 8:30pm
GetHuman1042876 indicated the issue is not fixed yet.
Aug 29th 8:31pm
GetHuman1042876 indicated the issue is not fixed yet.
Aug 29th 8:31pm
GetHuman1042876 indicated the issue is not fixed yet.
Aug 29th 8:32pm
GetHuman1042876 indicated the issue is not fixed yet.
Aug 30th 7:32pm