On August **th my cousin and I wanted to go out for a night on the town. Since we knew...
GetHuman-laurelca's customer service issue with Lyft from August 2018
Help with my Lyft issue
First: share to improve GetHuman-laurelca's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-laurelca's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-laurelca will want to follow the link below to head to their help center. We will check on GetHuman-laurelca later to make sure it's all set or try to help escalate.
On August **th my cousin and I wanted to go out for a night on the town. Since we knew we were both going to drink we used lyft. Our driver to our destination was so nice. However, the driver that picked us up at the end of the night was annoyed that we were tipsy. My cousin then started getting sick so she asked if we could pull over so she could get sick outside and not in the car. The driver kept acting so annoyed and hurried her. She still wasnt feeling good but he insisted she get back in the car and handed her a container that she could use if she got sick again. She did. She threw up in the container but it had holes in it and she got it all over the vehicle. He was so rude demanding I get him something to clean it with once we arrived at my home. He made her feel horrible for getting sick and making a mess IN the car! It would've never happened if he didn't hurry her or give her a container with holes in it. I was then charged a $*** cleaning fee. I told my bank it was a fraudulent charge and cancelled the card. I will not pay the cleaning fee or ever use lyft again. Please respond so we can resolve the issue
GetHuman-laurelca did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-laurelca fixed the problem
We are waiting for GetHuman-laurelca to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.