On August **, ****, my driver was Genanaw and I did not enjoy my experience. That morni...

GetHuman1039052's customer service issue with Lyft from August 2018

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The issue in GetHuman1039052's own words
On August **, ****, my driver was Genanaw and I did not enjoy my experience. That morning I had put my apartment complex for my pick up location because it wouldn’t be confusing as if I were to put my full address. When I was waiting, I had watched my driver pull up in front of my apartment complex sign and proceed to drive away. I then looked at the map to see where he was going to he made a complete circle around me. At this point I decided to stand on the side walk in front of my apartment complex sign so he would see it and me. Right as I saw the car he pulled into the hotel*plaza next to me and waited a few minutes before saying “Here.” I was frustrated and walked all the way over and got inside the car. As he was driving, he made quick movements and jerked the car side to side a few times. Almost at my desirination, he asked where too and I let him know where my saying the name of the place and how to easily pull up next to it. He then just did a uturn and went to the place I told him no too, therefore making me walk to my desitination. The place I was going as well was a big restaurant that was on its own. I did not enjoy my ride and it took way longer than it should of.

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Lyft

Customer service issue
Reported by GetHuman1039052
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 17408 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman1039052 started working on this issue
Aug 26th, 2018 6:53pm
GetHuman1039052 indicated the issue is not fixed yet.
Aug 30th, 2018 4:50am
GetHuman1039052 indicated the issue is not fixed yet.
Aug 30th, 2018 5:12am