Molly dropped us off in the middle of no where. When I got a notification that she was...

GetHuman-djherron's customer service issue with Lyft from August 2018

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Molly dropped us off in the middle of no where. When I got a notification that she was outisde, I came out and Molly was no where to be found. So In this situation I called her multiple times and it went to voicemail. As a customer with lyft this is absurd. I had to run across the street to track her down and finally got in the car. At this point in time I asked why Molly did not answer my calls and she threatened to drop me off. I asked why, and she actually dropped me and my friends off in the middle of the road. Quote un quote she said “I’m am protected by law you can not **** me haha”. **Again, as a customer of lyft I hope you will resolve this situation.*I have chosen this company over Uber for multiple reasons and Molly treated me like a piece of trash when I respectfully asked why she didn’t answer my calls. Ultimate solution for her was to drop me and my peers off at Wells Fargo. Thank you
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Customer service issue
Reported by GetHuman-djherron
Aug 26th, 2018 - 4 mons ago
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GetHuman-djherron started working on this issue
Aug 26th 2:51am
GetHuman-djherron indicated the issue is not fixed yet.
Aug 26th 4:43pm
GetHuman-djherron confirmed the issue is fixed. Hooray!
Aug 29th 5:28am