I've changed my credit card. I now have American Express. Thank you for sending a car...

GetHuman-scbillig's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman-scbillig's own words
I've changed my credit card. I now have American Express. Thank you for sending a car for me even though you had written that you were having trouble with my credit card (the previous card--the Visa). * I had assumed since you wrote that you were having trouble with it, that you could not send me a car, so I *called a taxi and had to spend much more than I would have with Lyft. When I arrived at my destination I looked at my cell phone and realized that you had sent a car for me. Since it seemed apparent that you were willing to trust me, when the theater performance that I had gone to was over I requested a ride back home and you sent one for me. *I appreciate this very much. I want to give you my new credit card number.** Please send me a message telling me how to safely send that to you.**Sally Billig*Home ***-***-****, Cell ***-***-********* Nobel Dr., San Diego, CA. *****

GetHuman-scbillig did not yet indicate what Lyft should do to make this right.

How GetHuman-scbillig fixed the problem
I didn't. Someone else did.
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Lyft

Customer service issue
Reported by GetHuman-scbillig
Aug 26th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 17327 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-scbillig started working on this issue
Aug 26th, 2018 12:40am
GetHuman-scbillig confirmed the issue is fixed. Hooray!
Aug 27th, 2018 1:58am
GetHuman-scbillig confirmed the issue is fixed. Hooray!
Aug 31st, 2018 12:45am

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