I drove for the only the *nd time today and I made a lot of mistakes. I had approximate...

GetHuman-lsillama's customer service issue with Lyft from August 2018

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The issue in GetHuman-lsillama's own words
I drove for the only the *nd time today and I made a lot of mistakes. I had approximately * cancellations after I accepted the requests. I think the first was legitimately the passenger because it was cancelled almost immediately. I also got several cancellations shortly after accepting the request. I made a major mistake when I clicked on the "picking up passenger" too soon and I was then routed to their destination. I think I just made things a lot more difficult and started to doubt myself. My fear is that I will be terminated from these mistakes. I chose not to use Uber because Lyft is much more professional and the App is great. I love to drive, am a people person and just need to get my confidence with use of the App.

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Lyft

Customer service issue
Reported by GetHuman-lsillama
Aug 25th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 17319 others
0 customers following this
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Timeline

GetHuman-lsillama started working on this issue
Aug 25th, 2018 11:20pm
GetHuman-lsillama indicated the issue is not fixed yet.
Aug 26th, 2018 12:29am
GetHuman-lsillama indicated the issue is not fixed yet.
Aug 26th, 2018 12:30am
GetHuman-lsillama confirmed the issue is fixed. Hooray!
Aug 26th, 2018 12:30am

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