Sirs,**On June **, **** my vehicle was struct by a Lyft driver conducting business. We...

GetHuman-rjwalick's customer service issue with Lyft from August 2018

6 views | 17263 similar | 0 following
Help with my Lyft issue
GetHuman-rjwalick's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-rjwalick will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-rjwalick can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman-rjwalick's own words
Sirs,**On June **, **** my vehicle was struct by a Lyft driver conducting business. We were contacted by Ashley Hewing from the "York Risk Services Group of Steadfast*Zurich Insurance Companies" on June **, ****.**Please review the timeline below. Copies of all emails are available if requested. We are very frustrated since we are unable to get ANY information back from Ashley since we were informed that our claim had been approved for reimbursement. **The timeline is as follows:*- Accident occurred **********- Contacted by Ashley Hewing of York Risk Services on ********* representing Lyft*- submitted all requested information on **********- multiple emails and calls to get information*- received correspondence on July **, **** stating that our estimate has been approved*- have not heard a thing despite multiple emails and calls since then**Extremely frustrating and very unprofessional handling of this incident. Emails are not returned, phone messages are not responded to or voice mail systems are full. **We are still awaiting final disposition of the funds to repair the vehicle and to obtain a rental vehicle while the repairs are being made.**If there is anything that can be done to bring this situation to the review of upper management, I'm sure it would benefit Lyft, York Risk Services and myself.**Regards,**Russell Walicki

GetHuman-rjwalick did not yet indicate what Lyft should do to make this right.

How GetHuman-rjwalick fixed the problem

We are waiting for GetHuman-rjwalick to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rjwalick fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-rjwalick
Aug 25th, 2018 - 3 years ago
Seen by 6 customers so far
Similar issue to 17263 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth


GetHuman-rjwalick started working on this issue
Aug 25th, 2018 5:15pm
GetHuman-rjwalick indicated the issue is not fixed yet.
Aug 25th, 2018 6:35pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies