I ordered a ride for my son on my account and the driver never showed so we canceled an...

GetHuman-pigsfrom's customer service issue with Lyft from August 2018

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The issue in GetHuman-pigsfrom's own words
I ordered a ride for my son on my account and the driver never showed so we canceled and tried again got another driver and was very rude to my son he hit a button on his phone said he isnt getting paid and dropped my son off almost *** a mile from our house. Then the ride would not get off my app we tried everything he kept showing up on my app as never dropped off my son so we had to delete the app open up a new app in my sons name now i cant add me so i can get rides to work i had to walk to work this morning due to we could not get the app to work properly. I need to speak with some one to take care of this problem and would like my money back it is very frustrating i have never had a problem with lyft before till this guy showed up. It was not my sons fult he hit a butyon on his phone and stopped patment he should have never dropped my so off so far from home.
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Lyft

Customer service issue
Reported by GetHuman-pigsfrom
Aug 25th, 2018 - 4 mons ago
I have an issue with Lyft too
Fixed
Seen by 4 customers so far
Similar issue to 17241 others
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Items needed
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Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-pigsfrom started working on this issue
Aug 25th 2:43pm
GetHuman-pigsfrom indicated the issue is not fixed yet.
Aug 25th 2:45pm
GetHuman-pigsfrom indicated the issue is not fixed yet.
Aug 25th 5:32pm
GetHuman-pigsfrom indicated the issue is not fixed yet.
Aug 25th 5:33pm