Good Evening, I refuse to pay this amount as the Driver never showed up , when I got th...

GetHuman-crstn's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman-crstn's own words
Good Evening, I refuse to pay this amount as the Driver never showed up , when I got the message that the Driver is only going to wait *min I got up off the seat in the parking lot and proceeded to call him (no answer) I then sent a text message tell him that I am on the Southbound side ( no reply) the phone then said driver is leaving so I called again this time he answered and I told him where I was and his reply was "Ok I turn back now" I waited another **mins and called him again this time his reply was " I have other customer now sorry " so I called for another ride and she was by me in less than *mins. You need to discipline these drivers , I think it's a trick and inexcusable. Please Refund my money Thank you

GetHuman-crstn did not yet indicate what Lyft should do to make this right.

How GetHuman-crstn fixed the problem
Just be honest , describe the events exactly as they occur and send it thru lyft Support email.
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Lyft

Customer service issue
Reported by GetHuman-crstn
Aug 25th, 2018 - 3 years ago
Fixed
GetHuman-crstn shared how to fix
Seen by 12 customers so far
Similar issue to 17238 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman-crstn started working on this issue
Aug 25th, 2018 1:53pm
GetHuman-crstn indicated the issue is not fixed yet.
Aug 25th, 2018 3:29pm
GetHuman-crstn indicated the issue is not fixed yet.
Aug 25th, 2018 3:34pm
GetHuman-crstn confirmed the issue is fixed. Hooray!
Aug 25th, 2018 3:34pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers