I"ve been trying to sign up as a driver. I have submitted my insurance info and have g...

GetHuman-mwmm's customer service issue with Lyft from August 2018

Help with my Lyft issue
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To change your account information just log into your Optimum account https://www.optimum.net/login/?referer=%2fpay-bill and you can see all your information there.
The issue in GetHuman-mwmm's own words
I"ve been trying to sign up as a driver. I have submitted my insurance info and have gotten the vehicle inspection done (my car passed), but when I check the status of my application it says that the insurance info and vehicle inspection results do not match the vehicle Lyft has on file. I don't know why this is happening, and I wanted to verify the license plate lyft has on file, but don't know how. My vehicle is passed and my insurance is current, but I'm stuck.
GetHuman-mwmm did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman-mwmm
Aug 25th, 2018 - 3 mons ago
I have an issue with Lyft too
Fixed
Seen by 2 customers so far
Similar issue to 17211 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-mwmm started working on this issue
Aug 25th 3:44am
GetHuman-mwmm indicated the issue is not fixed yet.
Aug 25th 3:46am