I called a Lyft Shared for my friend from Elizabeth New Jersey to East Orange New Jerse...

GetHuman1029532's customer service issue with Lyft from August 2018

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The issue in GetHuman1029532's own words
I called a Lyft Shared for my friend from Elizabeth New Jersey to East Orange New Jersey I was on the phone with them they could not find the car somebody was already in the car or something of that sort either way I was unable to cancel the ride and the Lyft driver started the ride and completed the trip without my friend in the car I was charged over $** for this I would at least like a credit to my account since I believe you don’t give refunds
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Customer service issue
Reported by GetHuman1029532
Aug 23rd, 2018 - 4 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
Similar issue to 16989 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
GetHuman1029532 started working on this issue
Aug 23rd 10:51pm