I always take a Lyft and I do so quiet frequently. Today I arrived to Washington DC and...

GetHuman-ilianafe's customer service issue with Lyft from August 2018

Help with my Lyft issue
The issue in GetHuman-ilianafe's own words
I always take a Lyft and I do so quiet frequently. Today I arrived to Washington DC and requested a trip to Hyaat Reagency Hotel at *** New Jersey NW. I insisted the Hyaat was the one at Capitol Hill. The driver took us to the wrong Hyaat on Crystal Ave. We requested another Lyft ride. It never came and we were fee $*. At the end we took a hotel taxi from one Hyaat ( Crystal City ) to the Hyaat on New Jersey Capitol Hill. The name of the driver was Tong. This is really my first bad experience as a Lyft Customer, but it was terrible after a trip from Miami. How can you help me with these inconvinient expenses? Thank you for your attention.
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Lyft

Customer service issue
Reported by GetHuman-ilianafe
Aug 22nd, 2018 - a mon ago
I have an issue with Lyft too
Fixed
Seen by 5 customers so far
Similar issue to 16724 others
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Timeline
GetHuman-ilianafe started working on this issue
Aug 22nd 12:21am
GetHuman-ilianafe indicated the issue is not fixed yet.
Aug 22nd 1:24am
GetHuman-ilianafe indicated the issue is not fixed yet.
Aug 22nd 1:27am
GetHuman-ilianafe indicated the issue is not fixed yet.
Aug 23rd 2:18am