App froze once i picked up passenger both times and would not confirm that i had picked...
GetHuman-ddwilson's customer service issue with Lyft from August 2018
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The issue in GetHuman-ddwilson's own words
App froze once i picked up passenger both times and would not confirm that i had picked them up. I turned on and off the app but it still would not unfreeze. Second passenger waited until i restarted my phone and app and cancel ride and then sent in another request but got another driver. He was in a rush so i took him to his destination
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