App froze once i picked up passenger both times and would not confirm that i had picked...

GetHuman-ddwilson's customer service issue with Lyft from August 2018

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The issue in GetHuman-ddwilson's own words
App froze once i picked up passenger both times and would not confirm that i had picked them up. I turned on and off the app but it still would not unfreeze. Second passenger waited until i restarted my phone and app and cancel ride and then sent in another request but got another driver. He was in a rush so i took him to his destination
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Customer service issue
Reported by GetHuman-ddwilson
Aug 22nd, 2018 - 3 mons ago
I have an issue with Lyft too
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Seen by 4 customers so far
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GetHuman-ddwilson started working on this issue
Aug 22nd 10:33am