Rude driver abandoned me at first stop, doesnt deserve the fair *NOT FIXED AT ALL*

GetHuman1004763's customer service issue with Lyft from August 2018

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The issue in GetHuman1004763's own words
safely retreive money from atm not on foot and come home ... Ur driver was rude, abandoned my at first stop not even a mile from my home, the ride was for convenience, i was barefoot and the walk home was brutal, he didnt even wit * mins all i did was go to the atm and walkback out and he was gone, the ride was for safety when i pulled rent off the atm, he abandoned me and didnt wait not even * mins, i didnt even buy an item, no way i took too long. I want my money back and no way to CALL U.... which is enfuriting ur customer service is going downhill fast *** *** **** my name is Ashley deleted last name so not public call me asap .. phone on acct is *** *** **** email is *****@***.com
he left me with no shoes no phone and a pocket full of cash on foot which the ride was to prevent
i want a refund, he should not benefit from this and he needs to be trained on when he can leave when the drop off is back home, i believe the app says u have *-* mins, he could at least wait those
i book *-* rides a week and always tip cash and am nice and sweet
yea to call u but thats no help and cant get a human anymore, total ****, BEEN OVER A WEEK INCE I TOLD U GUYS WHAT HAPPENED, zero CUSTOMER SERVICE HAS OCCURED, GUESS I NEED TO USE UBER
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Lyft

Lyft ride
Customer service issue
Reported by GetHuman1004763
Aug 17th, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 7 customers so far
Similar issue to 16180 others
0 customers following this
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Items needed
Account holder name
Email address on account
Phone number on account
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Timeline
GetHuman1004763 started working on this issue
Aug 17th, 2018 5:31pm
GetHuman1004763 indicated the issue is not fixed yet.
Aug 18th, 2018 6:54am
GetHuman1004763 indicated the issue is not fixed yet.
Aug 18th, 2018 6:59am
GetHuman1004763 indicated the issue is not fixed yet.
Aug 18th, 2018 7:01am
GetHuman1004763 indicated the issue is not fixed yet.
Aug 18th, 2018 7:02am
GetHuman1004763 indicated the issue is not fixed yet.
Aug 22nd, 2018 8:48pm
GetHuman1004763 indicated the issue is not fixed yet.
Aug 22nd, 2018 8:48pm