I am ** years old and my h ands shake I thought I went to "Home" for my destination but...
GetHuman-ekaran's customer service issue with Lyft from August 2018
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The issue in GetHuman-ekaran's own words
I am ** years old and my h ands shake I thought I went to "Home" for my destination but for some reason an address over ** blocks away came up. I tried to fix it before my ride arrived but I couldn't see a way to do that. When my driver arrived she was not in front where I should be picked up and I had to walk to her. I asked her how to correct the destination address and she didn't know so I had to go to that address I had accidently put in. She dropped me at a construction area and I had to walk over a block to a place with an address in order to request another lyft ride. That driver told me the first driver could have changed the destination address but I couldn't. Apparently she didn't know that. Also she had loud music banging away in the car. I guess I will have to call Uber next time.
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