I use lyft daily and this morning, I had another driver name Johnny. It said that he wa...

GetHuman-ruhia's customer service issue with Lyft from August 2018

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The issue in GetHuman-ruhia's own words
I use lyft daily and this morning, I had another driver name Johnny. It said that he was here. I kept giving him a call and texting him and he wouldn't respond either way. Finally he laughed and the lift app showed me that I'm going charge $* tax. I'm not sure if he was lost but it said he was not too far from where I was and usually when I use lyft, I don't have this issue. I don't want to pay a $* fee when I did everything I could to contact the driver and he did not pick up his phone are respond to any of his tax. I saw him literally turn around on the GPS on lyft so if I was able to see that much that he was able to move, then I think it really no excuse for him to just leave without event at least trying to find me. If this happened in the past comet they usually give me call.
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Lyft

Customer service issue
Reported by GetHuman-ruhia
Aug 15th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 3 customers so far
Similar issue to 15868 others
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GetHuman-ruhia started working on this issue
Aug 15th, 2018 12:19pm