I was approved by LYFT to start working driving last week under my phone...

GetHuman-joannmie's customer service issue with Lyft from August 2018

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The issue in GetHuman-joannmie's own words
I was approved by LYFT to start working driving last week under my phone ****-***-****. I decidedl to buy new phone at tmobile where I purchased the first one. The agent helping me transfer the Lyft app to the new phone ***-***-****, asked me what my passcode was for my gmail I told him I did not remember so we made a new passcode entered it and then I was deactivated. I believe because Lyft now saw two accounts and I tried so many times to text and explain what happend they texted back and said it could be resoulved in ** hr but nothing happened. Tried calling it is very hard *To reach someone.There has to be a phone number to speak to an agent about issues of this nature.My documents and photos are all approved in my dashboard. I need to work.*PLEASE SOMEONE CALL ME.*THANK YOU, JOSEPHINE MIELE
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Lyft

Customer service issue
Reported by GetHuman-joannmie
Aug 14th, 2018 - a yr ago
I have an issue with Lyft too
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Seen by 6 customers so far
Similar issue to 15659 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman-joannmie started working on this issue
Aug 14th, 2018 11:12am
GetHuman-joannmie indicated the issue is not fixed yet.
Aug 16th, 2018 1:16am
GetHuman-joannmie confirmed the issue is fixed. Hooray!
Aug 19th, 2018 3:25pm