Hi my daughter Haniyyah Muhammad who works at Hooters on *** Astro Shopping Center in...
GetHuman981748's customer service issue with Lyft from August 2018
Help with my Lyft issue
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Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman981748 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman981748 can let us know if they help or not.
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Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman981748's own words
Hi my daughter Haniyyah Muhammad who works at Hooters on *** Astro Shopping Center in Newark Delaware is illegally stolen my Capital One credit card and is charging Lyft rides to and from work! She has the account attached to the email address of my son who is ** years old. His name is Faruq Abdullah* email address is *****@***.com. Please reject all forthcoming rides. I am reporting this to the police. My name is Audra Williams ***-***-**** my Capital One card ends in ****. She took a screenshot of my Capital One card when she was at my house one day and is illegally using my account!!!*Moving forward you guys need to ask for more identifiers then just someone having a credit card because a lot of people's cards are being stolen and used for Lyft. You need to make the person show proof of ID* picture ID that matches with that credit card or actually speak to Lyft themselves to set up the account because you never reimbursed me for all of the money that she illegally put on my card so unfortunately I'm going to have to report you guys to the Better Business Bureau, and facebook because my card has been illegally used for Lyft rides and this is the second time that you've allowed this person to use one of my cards for your Lyft account!
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