Hi, I'd like to report a driver. After we were paired up, his car position was stationa...

GetHuman-spammai's customer service issue with Lyft from August 2018

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The issue in GetHuman-spammai's own words
Hi, I'd like to report a driver. After we were paired up, his car position was stationary for over five minutes while I was waiting for him to pick me up. I then gave him a call, and he told me that "there are already four passengers in the car, so you'll have to cancel." Since that was a ridiculous excuse (he was driving for Uber at the same time), I told him that he was the one who should cancel, but he gave me another excuse that he won't be using Lyft anymore and did not care. **Ultimately, I had to cancel the ride (no penalty fee for me) because he did not. He has a *.* rating, and I believe that is not representative of his behavior. **That is why I'm reporting the driver, and his details are as follows:*Name: Ted*Car: Toyota Corolla*License: *DRM****Phone: ***-***-*****Time of incident: Sat, Aug. ** **:**PM**Thank you.
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Customer service issue
Reported by GetHuman-spammai
Aug 12th, 2018 - 7 mons ago
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GetHuman-spammai started working on this issue
Aug 12th, 2018 6:58am