August * ****,** am so unbelievably disappointed in Lyft. I scheduled e rides tonight a...

GetHuman-tdmstory's customer service issue with Lyft from August 2018

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August * ****,** am so unbelievably disappointed in Lyft. I scheduled e rides tonight and neither showed up. My last ride drove by me and then u have the audacity to charge a no show fee. I attempted to call the driver on * separate occasions to no avail. I want my money returned and a gesture. As u can see im a regular. I can't even begin to say how disappointed I am in your service tonight.**I ended up an hour later taking a shared Uber Ride which I stopped using over * years ago because your company was my preferred service, however lately you've disappointed me on several occasions.**Tonya Story
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Customer service issue
Reported by GetHuman-tdmstory
Aug 11th, 2018 - 7 mons ago
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GetHuman-tdmstory started working on this issue
Aug 11th, 2018 5:26pm
GetHuman-tdmstory indicated the issue is not fixed yet.
Aug 11th, 2018 6:26pm
GetHuman-tdmstory confirmed the issue is fixed. Hooray!
Aug 12th, 2018 6:28pm