Hi! I’m a Lyft driver and I had a scheduled ride. I arrived at my destination and tried...

GetHuman978845's customer service issue with Lyft from August 2018

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The issue in GetHuman978845's own words
Hi! I’m a Lyft driver and I had a scheduled ride. I arrived at my destination and tried to call the rider. The call hung up and my destination was changed. I started towards my new destination when the previous passenger called and said he was waiting for the ride. I was then forced to cancel my new destination and return to the passenger. At this time, I was no longer in the Lyft system so I gave the passenger the ride for free. Was I supposed to tell him another driver would be on the way or to order another Lyft?
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Lyft

Customer service issue
Reported by GetHuman978845
Aug 11th, 2018 - 7 mons ago
I have an issue with Lyft too
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Seen by 2 customers so far
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Timeline
GetHuman978845 started working on this issue
Aug 11th, 2018 12:41pm