Once again. One of your customers is using my credit card to pay for their Lyft rides. I have provided every thing you need to resolve this matter and to accept some responsibility for making sure that the person or people taking has the authorization to use a card that their name does not appear on. I'm sure that it is illegal to accept stolen money for services rendered. I would like to have stolen money be returned to me. Someone from your business sent me a $**.** free ride offer of**
GetHuman-lhpj's customer service issue with Lyft from August 2018
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The issue in GetHuman-lhpj's own words
Get my money back for the services I never used and did not order. ... I have a Lyft app on my phone but it has the name Christopher Riley on it. I have only used Lyft when my car was in the shop back in March or April. I was doing my taxes when I came upon many charges from your company going back several months. My address is **** CAROLYN DR NE ATLANTA GA *****. I am disputing all charges except the * that I had in April. I am not sure what's going on and I have no ride history to check and see when or where these rides originate or the destination. My card has a pending charge for $**.** from yesterday and the last * of the card *****. You have my address and last * of card *. I may be able to help you with who is doing this if I knew the name the driver asked for when he picked up the rider. My phone *(***)***-****
It's not my lift account and only my credit card being used. Have talked to CHRISTOPHER RILEY and there are no rides on his account past April. His phone (***)***-****....phone on record is (***)***-**** but as I said he has no rides in the history. This has been done through another LYFT ACCOUNT. I gave you my name Larry Pennington and my address **** Carolyn Dr ne Atlanta Ga *****. And last four of my card ****. I offered way for me to help you. The driver would have asked for the driver by name. What was that name? The pending charge on my credit card is $**.** from yesterday ***. You have the date, the address and the amount. Can you not talk to the driver or locate the ride? I am not sure why this is a problem. Again my phone * is ***-***-****. Please respond soon.
Giving my money back. I am Retired and **yrs old and this has consumed my day.
Gave the information to you that I had already given to you.
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