I didnt get the first time credit I was owed. Also the fare was more than it initially said it would be.

GetHuman-mcissek's customer service issue with Lyft from August 2018

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Hello there. *I have only used Lyft one time. It was all the way back in December ** ****. Uber said the ride would cost me $**. I decided to try Lyft because I had a code for a first time user. Not only did the code not give me a credit, it still was $*more than what uber would have cost me. With Lyft it cost me $**.**,and the ride was just down the street from me on bremner.... I was expecting to get the first time discount so i decided to use Lyft instead of uber....since it was my first time using Lyft. After my ride I then sent Lyft an email explaining my situation and i never heard back. This was back in December ****. Whenever I have an issue with uber. They have the best customer service and always deal with my email immediately and i am left very satisfied. Instant refunds if they know they or there driver messed up, etc. I was very disappointed in my one time experience with Lyft and have not tried them since. To be honest I see the $* credit offer keep popping up on my email but i dont even trust it since my last poor experience with Lyft. Promised a discount and never received one. Unless Lyft offers me some type of very good refund or something I will continue to use uber. Is there anything that can be done. Thanks for your time. *Matthias
Because I thought i was going to get the first time Lyft credit and I didnt.
I want a credit on my account.
I expected good service. And I have not heard back from anyone at Lyft.
I've tried sending multiple emails to Lyft..
I have an issue with Lyft too
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Customer service issue
Reported by GetHuman-mcissek
Aug 8th, 2018 - 7 mons ago
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GetHuman-mcissek started working on this issue
Aug 8th, 2018 9:18pm
GetHuman-mcissek indicated the issue is not fixed yet.
Aug 8th, 2018 11:32pm
GetHuman-mcissek indicated the issue is not fixed yet.
Aug 9th, 2018 12:10am
GetHuman-mcissek confirmed the issue is fixed. Hooray!
Aug 10th, 2018 1:41am