two charges on my credit card - no service******** Did not call for a ride charged...

GetHuman-juliafar's customer service issue with Lyft from August 2018

13943 similar
0 following
Help with my Lyft issue
First: share to improve GetHuman-juliafar's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-juliafar's next move: go to the Lyft help center.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-juliafar will want to follow the link below to head to their help center. We will check on GetHuman-juliafar later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-juliafar may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman-juliafar's own words
two charges on my credit card - no service******** Did not call for a ride charged $**.********** * am trip to NY ok*Return Trip to NJ around **:**pm driver never showed. * Called contact number, no response. also tried to schedule a pick up, unable with my cell *** ***-*****Finally was able to get home using my daughters account, she paid. Lyft also charged my credit card $**.** for the return trip. Please correct errors
GetHuman-juliafar did not yet indicate what Lyft should do to make this right.
I have an issue with Lyft too
How GetHuman-juliafar fixed the problem
We are waiting for GetHuman-juliafar to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-juliafar fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-juliafar
Aug 2nd, 2018 - 9 mons ago
I have an issue with Lyft too
Not resolved
Seen by 2 customers so far
Similar issue to 13943 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-juliafar started working on this issue
Aug 2nd, 2018 11:33pm