I ordered a Lyft, am new to service, driver showed up in a Honda Civic for three ladies...

GetHuman-iriecycl's customer service issue with Lyft from July 2018

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The issue in GetHuman-iriecycl's own words
I ordered a Lyft, am new to service, driver showed up in a Honda Civic for three ladies and bags. He called I asked if he could accommodate the three and bags, or if it is possible to get a larger vehicle? He said no problem I could order a larger vehicle on app. Went to app only I was locked in. $* charge so ielle ted to call him back to try and fit them. He said no problem. Then I got charged the $* cancelation from his end... the car. I where to be seen. Nisar is his name, black Honda Civic. We should not have been charged. I ordered another Lyft... we shall see.
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Lyft

Customer service issue
Reported by GetHuman-iriecycl
Jul 26th, 2018 - 10 mons ago
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Timeline
GetHuman-iriecycl started working on this issue
Jul 26th, 2018 5:39pm
GetHuman-iriecycl indicated the issue is not fixed yet.
Jul 28th, 2018 12:28am