On July the **th at approximately *:** am , I use your service to JFk airport . Once I...
GetHuman915474's customer service issue with Lyft from July 2018
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The issue in GetHuman915474's own words
On July the **th at approximately *:** am , I use your service to JFk airport . Once I got in the car there was a strong scent of tabacco,. I am asthmatic so I told the drive , can a turn down the windows please . I had to put my face outside the window in order to get some fresher air . I was thinking of asking him to cancel the trip and let me out but the option was not going to be in my best interest because I would have missed my flight. I rode with my face out of the window for almost halfway of the trip , then suddenly the windows went up . I tried turning it down again only to realize the gentleman physical locked the window. I tried to bear it but I was coughing and my breathing was being compromised. I did not want to deal with the gentleman to get into any unwanted confrontation because once we got in the cab he was not pleasant. I was sick for the entire * days of my vacation. I will not like to endure this again . *Regards *Soldier
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