why has this not been taken care of ??

GetHuman911769's customer service issue with Lyft from July 2018

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Help with my Lyft issue
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The issue in GetHuman911769's own words
get my money back ... I see * charges on my banking account july **th that I don't understand. one is for **.** and the other is for **.** I just join lyft and this is my first ride from Livonia to fenton mich. I even had a first ride code for $** off.what happen. norman powser ***** runyan lake ct. fenton mich,****** thank you norm
please just answer me please
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Lyft

lyft service
Customer service issue
Reported by GetHuman911769
Jul 24th, 2018 - 10 mons ago
I have an issue with Lyft too
Fixed
Seen by 12 customers so far
Similar issue to 12377 others
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Items needed
Account holder name
Email address on account
Phone number on account
Date of birth
Timeline
GetHuman911769 started working on this issue
Jul 24th, 2018 2:13pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 24th, 2018 3:36pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 25th, 2018 1:06pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 25th, 2018 1:12pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 25th, 2018 5:30pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 26th, 2018 12:22pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 27th, 2018 3:59pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 28th, 2018 4:31pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 28th, 2018 4:37pm
GetHuman911769 indicated the issue is not fixed yet.
Jul 28th, 2018 4:37pm