********* requested a ride, Hugo was to pick us up, he phoned us to let us know he woul...

GetHuman-sloride's customer service issue with Lyft from July 2018

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The issue in GetHuman-sloride's own words
********* requested a ride, Hugo was to pick us up, he phoned us to let us know he would be a little late as it was after a concert. We waited and waited.... I phoned him and he said OH.. someone hopped in my car. Hugo couldn't have let us know??? WTH!!! I am not paying for a ride I requested and someone else hopped in, while I was talking to him a women was in the background intoxicated talking very loud!!! I would like a remibursement of funds from receipt * ****************** on ********* at **:** PM the charge is from N Washington St to *** Frankfort Street, Boston MA. $**.**
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Customer service issue
Reported by GetHuman-sloride
Jul 23rd, 2018 - 10 mons ago
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GetHuman-sloride started working on this issue
Jul 23rd, 2018 12:52pm