This morning I had ordered a ride for Lyft to pick me up and was late to work even thou...

GetHuman-ilybakul's customer service issue with Lyft from July 2018

Help with my Lyft issue
The issue in GetHuman-ilybakul's own words
This morning I had ordered a ride for Lyft to pick me up and was late to work even though I had scheduled ** min ahead of time. Then I got to work and found out there was another Lyft driver waiting at my house. He called me asking where I was. I told him I was at work. I said I had no idea that Lyft had scheduled and extra ride, he said "no problem I will cancel the $** fee." Then Lyft charged me anyway!! I have never encountered such horrible service in one day! Late to work and now charged for a fee when I didn't even schedule that extra ride. I want a refund. That not right!
GetHuman-ilybakul did not yet indicate what Lyft should do to make this right.
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Lyft

Customer service issue
Reported by GetHuman-ilybakul
Jul 22nd, 2018 - a yr ago
I have an issue with Lyft too
Fixed
Seen by 3 customers so far
Similar issue to 12080 others
0 customers following this
Items needed
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Email address on account
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Timeline
GetHuman-ilybakul started working on this issue
Jul 22nd, 2018 2:32pm
GetHuman-ilybakul confirmed the issue is fixed. Hooray!
Jul 22nd, 2018 5:06pm
GetHuman-ilybakul confirmed the issue is fixed. Hooray!
Jul 24th, 2018 12:23am