GetHuman-csronck's customer service issue with Lyft from July 2018
Help with my Lyft issue
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Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-csronck will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-csronck can let us know if they help or not.
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If you are trying dispute charges that were made against you or trying to a get a refund from Priceline then click here https://priceline.custhelp.com/app/chat/chat_launch_help/.
The issue in GetHuman-csronck's own words
My estimate for a ride from Boston Logan airport to *A Centennial, Peabody MA (Peabody Marriott Hotel) on July **th was ** miles with an estimate of $**. When we arrived we were charged $** for a **.** mile trip. It was at ** minute trip. I would like a refund. The driver was not following the gps directions.
Refund my charge. It cost $** over the estimate, took twice the time estimate to arrive and drive ** miles over the mileage estimate. The least they can do is give me a refund d.
I’ve gone through the Lyft help center but have not had even the courtesy of an email saying they are reviewing c the complaint. Terrible customer service.
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