What does Lyft recommend or pay when a driver areivee ro pick up a person and it turns...

GetHuman-crashes's customer service issue with Lyft from July 2018

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The issue in GetHuman-crashes's own words
What does Lyft recommend or pay when a driver areivee ro pick up a person and it turns out to be a group or a family from * to * people? Especially when you arrived thinking its supposed to be one person! So when I arrived on a particular call it was a family if * with a trunk of groceries. The passengers or lyft did not alert me that they had two young children who needed childrens seats. Luckily I had my childs booster seat in the back for one of the children. Now they were a nice family, but that was a little scary and maybe illegal. Shouldn't we be aware of the ride details? Lastly I live near the beach and I am transporting many people who are leaving the beach with sand and with several riders and sometimes with fishing poles and other equipment. Shouldnt we as drivers be alerted to the details of such rides and have a choice? Shouldnt we be paid extra for such rides? Lastly what about damage from the equipment? Thank you
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Lyft

Customer service issue
Reported by GetHuman-crashes
Jul 18th, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman-crashes started working on this issue
Jul 18th, 2018 12:17am