I was charged a cancelation fee on ****** in Las Vegas Nevada. I wanted a ride from Har...

GetHuman866131's customer service issue with Lyft from July 2018

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The issue in GetHuman866131's own words
I was charged a cancelation fee on ****** in Las Vegas Nevada. I wanted a ride from Harrahs Hotel and Casino to the Airport. I clearly stated on the email where from and where too! Your driver called and asked and I clearly stated HARRAHS HOTEL AND CASINO! YOUR driver was at another Hotel and Casino. I was then asked by your so called driver if I still wanted the ride and I said YES! A few minutes later I received a text from lyft stating the ride was canceled. IDID NOT CANCEL!!!! I proceeded to call and received a ride from UBER with NO PROBLEMS what so ever! I want the $*.** credited to my account ASAP or I will NEVER USE lyft again. YOUR SERVICES SUCH TO SAY THE LEAST!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Lyft

Customer service issue
Reported by GetHuman866131
Jul 10th, 2018 - 4 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 10248 others
0 customers following this
Items needed
Account holder name
Email address on account
Phone number on account
Date of birth

Timeline

GetHuman866131 started working on this issue
Jul 10th, 2018 12:25pm