I requested a Lyft ahead of time shortly after *am ******. I requested pick up time for...

GetHuman859808's customer service issue with Lyft from July 2018

26 views | 9967 similar | 0 following
Help with my Lyft issue
First: share to improve GetHuman859808's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman859808's next move: find and follow the right step-by-step guide.
Lyft doesn't have a customer phone number that is answered by an agent. Instead, GetHuman859808 will need to dig through the advice provided by Lyft, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman859808 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman859808 may need:
Account holder name, Email address on account, Phone number on account, and Date of birth
The issue in GetHuman859808's own words
I requested a Lyft ahead of time shortly after *am ******. I requested pick up time for *am when I was off work. The app sent message & informed me that the Lyft Driver would arrive at *am. I was waiting outside of my work & I checked my phone & received another notification from Lyft at *:** AM PST Informing me that my Driver would arrive at my location in * minutes. Assuming that were the case then the Driver would have arrived at *:** AM. I requested Lyft ahead of time specifically for *:** AM & was notified by Lyft that the Driver would arrive at *:** AM. I was waiting & when at *:** AM Lyft informed me that the Driver was * minutes away I cancelled the ride. I was charged $** & I don't get why. I requested a Lyft ahead of time for a specific time & was notified by Lyft a driver would be there at the time, not ** minutes or more past the requested & confirmed by Lyft time. I want my money returned to my card. I requested Lyft ahead of time for *am & Lyft informed me a driver would be there at *am. Not at *:**AM or later.

GetHuman859808 did not yet indicate what Lyft should do to make this right.

How GetHuman859808 fixed the problem

We are waiting for GetHuman859808 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Lyft's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Lyft issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman859808 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman859808
Jul 8th, 2018 - 4 years ago
Not resolved
Seen by 26 customers so far
Similar issue to 9967 others
0 customers following this


GetHuman859808 started working on this issue
Jul 8th, 2018 6:58am

The Free, Easy Way to Move Services

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies