Driver Michael passed by me. I called to tell him. he didn't even say hello he started...

GetHuman840440's customer service issue with Lyft from July 2018

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The issue in GetHuman840440's own words
Driver Michael passed by me. I called to tell him. he didn't even say hello he started yelling that hes downtown hes on his way that there's traffic etc very rude. Didn't pause to let me say he passed by me I had to interrupt him. Didn't know how to get to hotel even with directions on his phone he said they are sometimes wrong. Didn't even apologize. Drop me off at the hotel I just got a phone call from him telling me he is waiting for me. I had no plans to go anywhere but the hotel and now I see a charge for over $** for about a * minute Ride. I am not paying for him waiting for nothing. I never planned to leave my hotel. I would also like the opportunity to rate him. I have never had a bad lift driver but this was awful.
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Customer service issue
Reported by GetHuman840440
Jul 2nd, 2018 - a yr ago
I have an issue with Lyft too
Seen by 3 customers so far
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GetHuman840440 started working on this issue
Jul 2nd, 2018 1:32am
GetHuman840440 indicated the issue is not fixed yet.
Jul 10th, 2018 8:21pm